OMEGA
O22010412101001
O22010412101001
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DETAILS
DETAILS
- New
Brand new, without any signs of wear.
- Unworn
Mint condition, without signs of wear.
From old stockpile, may have minimal signs of wear from storage.
- Very good
Worn with little to no signs of wear.
Glass, hands, dial, case, and movement in very good condition.
Movement serviced to an adequate extent.
May have been polished.
- Good
Light signs of wear or scratches.
Glass, hands, dial, case, and movement in good condition.
No large dents. No hair-line cracks.
Repaired using only original parts.
Movement potentially serviced.
May have been polished.
- Fair
Obvious signs of wear or scratches.
Fully functional.
Glass may have been replaced.
Small dents.
May have been polished.
Movement may require servicing.
The original warranty certification issued with a watch
SHIPMENTS
SHIPMENTS
- SHIPPING COSTS
- TAXES
For all orders shipped within the European Union (EU), there are no additional taxes or customs duties to pay. Our products are delivered directly to your door without any extra charges, ensuring a hassle-free shopping experience.
If you are located outside the EU, please note that local taxes and customs duties may apply based on your country's regulations.
For any further questions regarding shipping, feel free to contact our customer service team.
- SHIPPING TIME
The delivery time is between 1-5 days, depending from the final destination.
For watches "On order", the approximate time is between 4 and 8 weeks.
- SHIPPING / DELIVERY / RECEIVING PROCEDURE
As soon as the good leaves our warehouse, you will receive an email confirmation with your tracking number in order to follow your shipment.
Our shipping costs includes an insurance that covers 100% of the watch value.
Upon receipt of your order, please check that the package has no damage or that it hasn't been opened .
In case of doubt, it is essential to mention “subject to unpacking” and to open the parcel at the carrier presence. All our packages are packed under video surveillance. If you receive a package that seems suspicious, it's always best to err on the side of caution and refuse it.If not, your order will not be covered by our insurance. No claim will be taken into account.
- PAYMENTS
You can pay in:
- Credit Card (Visa Mastercard) both online (we will send you a link in order to make the payment)
- Bank transfer
Your payment information is processed securely and your personal and financial information is secured.
We do not store credit card details nor have access to your credit card information.
RETURN
RETURN
- 14 DAYS OF RETURN - MONEY BACK GUARANTEE
If you're not completely satisfied with your purchase, you can return it within two weeks and get a full refund, no questions asked.
Please note that, your return must be delivered within 14 days. Returns received after this period will not be accepted unless agreed in advance with our customer service.
All return shipping fees will be at your charge.
Watches must be returned with all packaging and accessories. Items wore or altered will not be able accettable to be returned or exchanged. This policy is in place to ensure that all items are returned in their original condition, allowing us to resell them to other customers.
The refund will be made by the same payment methods used for the purchase.
Please note: credit card processing fees will not be refunded if the payment was made by card and the payout has already been completed.
Remember that duties and taxes paid when you have imported the watch, can't be refund by us.
This right of return does not apply to watches "On order" since it is a product that we do not have in stock and that we must find following your request. Exceeding the indicative time for this type of order (4 -8 weeks) is not a reason to cancel the order.
In case of defective products (incomplete product or error of reference), we will taking responsibility for the return shipping costs and we will solve any issues that may arise.
We will organize the return product with our carrier.
- HOW TO RETURN YOUR ITEMS
1) Make a request for return by email with order number .
2) After validation by our customer service, please return the watch in the same condition as you received it: never worn with its complete set (box, warranty card, booklet, stickers ...)
3) You are free to choose the carrier of your choice. Nonetheless, we recommend to use a trackable shipping method, retain your tracking number, use a receipt that provides proof of delivery and insurance coverage that provides financial protection against loss or damage.
If you do not have a transport solution, we can help you by proposing a solution with our carriers.
4) Once received, your return will be processed accordignly and you will receive an email confirmation with the details of the refund.
PAYMENTS
PAYMENTS
You can pay in:
- Credit Card (Visa Mastercard) both online (we will send you a link in order to make the payment)
- Bank transfer
Your payment information is processed securely and your personal and financial information is secured.
We do not store credit card details nor have access to your credit card information.
